Privacy Policy
At Modern Property Care, LLC (the "Company," "we," or "us"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our services and our website modernpropertycare.com (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: When you book our services or fill out forms on our website, we may collect personal information such as your name, email address, phone number, and service address.
1.2 Usage Information: We may automatically collect certain information about your use of our Services, such as your IP address, browser type, device information, and pages visited.
1.3 Cookies: We may use cookies and similar technologies to enhance your experience and gather information about your use of our Services.
2. How We Use Your Information
2.1 We use the information we collect to provide, maintain, and improve our Services, to communicate with you, to process your bookings and payments, and to personalize your experience.
2.2 We may also use your information to send you promotional emails or SMS/text messages about our services, special offers, or other updates. You may opt-out of receiving these communications at any time.
3. Information Sharing and Disclosure
3.1 We may share your personal information with third-party service providers who assist us in operating our business and providing our Services, such as payment processors and customer support services.
3.2 We may also disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or to investigate fraud or security issues.
4. Data Security
4.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Links
5.1 Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.
6. Your Privacy Rights
6.1 You may have certain rights regarding your personal information, such as the right to access, update, or delete your information. To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
7.1 We may update this Privacy Policy from time to time. The most current version will be posted on our website, and the "Last updated" date will be revised accordingly.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Modern Property Care, LLC
1595 Bakertown Rd
Buchanan, MI 49107
269-999-1990
[email protected]
By using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
Last updated: January 1, 2024
Frequently Asked Questions
Answers To Common Questions
What is soft washing?
Soft washing is a method of cleaning that uses low pressure to prevent damage to surfaces. Combined with solutions that are appropriate for the surface being cleaned, soft washing allows more delicate surfaces to be cleaned safely.
What is a roof wash?
A roof wash is a cleaning method in which specialized equipment and solutions are applied to the roof of your home to restore the look of the roof to a like-new look. It washes away algae, moss, dirt and other buildup from your roof, improving the look and can assist in prolonging the life of your roof.
What other services do you offer?
Other than pressure washing, we offer roof washing, house washing, gutter cleaning, driveway cleaning, other exterior surface cleaning, and other related services. Check out our services page to get a full listing of services offered.
What should I do to prepare for a pressure washing appointment?
In order to prepare, we ask that you remove any outdoor furniture that may get in the way, turn off your irrigation system on the day of service, and provide us with access to an outdoor water spigot. Anything else that is needed will be communicated to you before the appointment.
How long does the process take?
Depending on the services requested, the size of the structure, and the level of cleaning needed, it could take 1 hour, up to 3-4 hours including our prep work. Each job is unique and we don't rush our service. We are as efficient as the situation allows without sacrificing a quality outcome.
Do I Need to Be Home During the Pressure Washing Service?
You are not required to be home while we perform our services. Our techs can work independently.
Here are some tips if you are not going to be home:
- Make sure we have access to the property and backyard, and a water source to connect to.
- Secure any pets indoor for the safety of the pet and our techs. This will allow us to work safely and efficiently without interruptions.
- Let us know if there are any specialty items that you are aware of that need to be protected (plants, furniture, etc.) We will always use our best judgement in protecting your items.
-Give permission for our techs to move items as needed so that we can fully access the surface being cleaned. Don't worry, anything that we move will be placed back in its original location upon completion of the service.
- Leave us a method of contact, in case any questions or concerns appear while onsite.
We are respectful of your landscaping and belongings.
